Productivity and the IP PBX

The productivity a business gains from a system like this, stems from being able to customize it from an organizational level, all the way down to the user. The flexibility of our products lie in the fact that they are both extensible (you can add applications, custom or “off the shelf”), and can be configured to match any vertical your company is in (from auto dealerships, to contracting, municipal government offices, to law firms, and more). Learn how products and services offered by BIG RUCKUS can result in a more productive staff.

Here are just some of the features that will help your business increase productivity, or click here to review a list of Asterisk PBX features:

Abbreviated 3 or 4-Digit Dialing. Connect with anyone within your company, whether they are across the hall or across the country!

Better Voicemail and Web Call Management. Full management of your voicemail extends way beyond your desk phone with our Web Call Management system. Get voicemail delivered to your email inbox, mobile phone, or desk phone. Archive, delete, forward and access voicemail through a web portal. We’ll even help you set up a dial plan scaled to the needs of you and your company.

On-Demand Conferencing. Initiate a conference call between you and as many employees as you need, with easily expandable IP PBX systems.

Auto Attendant. Smart call routing provides the automatic answering, prioritizing, and directing of calls to appropriate agents, so your customers get the answers they need, fast.

Calls made to specific phone numbers, from designated area codes, and based on special selection on the IVR are met with a custom greeting, eliminating those annoying customer service calls, where the client has to go through a web of phone transfers between departments, before getting the information they need.

Enhanced Security. From the latest encryption to firewalls, we can customize security to your specifications.

Call Monitoring. If you run a sales force or customer support team, we can help you implement call monitoring, to support staff training.

Teleworker/Mobile Services. Working from home or a remote office is easy with on-net services that allow you to maintain your office extension no matter where the call is being made, and control expenses with your corporate dialing plan. Selective call acceptance, and the ability to catalog email and voice messages make it simple to manage your business, even when you’re out of the office.

Employees no longer have to file telecom expense reports, and calls can be forwarded to any location, even to hotel rooms, and cell phones, when on business trips.

With BIG RUCKUS, here’s just some of what you get:

• Caller ID
• Call Waiting
• Call Forwarding
• Call Transfer
• Speed Dials
• On-Hook Dialing
• 3-Way Calling
• Call Hunt
• Call Park
• Call Pickup
• Remote Feature Management
• Consistent phone numbers and rate plans across multiple locations

And here’s what you DON’T get:

• No long distance charges between locations.
• No expensive internal support team.
• No bulky phone closet at each location.
• No long waits while your calls are being re-routed.

Contact us to start getting more of what you need for your business, and less of what you don’t.

Contact us